Privacy Policy
Your privacy is important to us. This policy explains what data we collect and how we use it.
Last Updated: July 10, 2026
Information We Collect
When you use our website or submit an application, we may collect:
- Personal information you provide (name, email, phone, address, date of birth, Social Security Number)
- Financial information (income, employment details, credit score range, property details)
- Business information (for commercial applications — business name, revenue, industry, etc.)
- Technical data (IP address, browser type, device information, pages visited)
- Usage data from cookies and tracking technologies
How We Use Your Information
- To process and evaluate your mortgage or commercial financing application
- To communicate with you about your application and loan options
- To match you with the appropriate loan programs and specialists
- To comply with legal and regulatory requirements
- To improve our website, products, and services
- To send you marketing communications (you may opt out at any time)
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. This includes:
- Google Ads: We use Google Ads to track conversions from our advertising campaigns. This includes tracking when you visit our site after clicking an ad and when you complete key actions like submitting an application or requesting information.
- Remarketing: We use Google Ads remarketing to show relevant ads to users who have previously visited our website. You can opt out of personalized advertising by visiting Google Ads Settings.
- Analytics: We track website visits, page views, and user behavior to understand how visitors use our site and to improve the user experience.
- Essential cookies: These are necessary for the website to function properly and cannot be disabled.
How We Share Your Information
We may share your information with:
- NEXA Mortgage LLC loan officers and specialists to process your application
- Credit reporting agencies for credit verification
- Lenders and investors for loan underwriting and funding
- Service providers who assist us with our business operations
- Regulatory authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement reasonable security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- File a complaint with relevant authorities
Equal Housing Lender
NEXA Mortgage LLC is an Equal Housing Lender and Equal Housing Opportunity provider. We do not discriminate on the basis of race, color, religion, national origin, sex, marital status, age, or receipt of public assistance.
SMS Messaging & Compliance
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
- You can cancel SMS notifications at any time by replying "STOP"
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed immediately
Message Frequency & Content
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
NEXA Mortgage LLC · NMLS #1660690 · 5559 S Sossaman Rd, Bldg 1, Mesa, AZ 85212